 | Control Panel User Guide Video Tutorials |  |
 | Go to http://support.occhosting.com/hsphereuser.htm |
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| How do I create an custom error page? | |
| Use this utility to define what will be done if a requested page on your web site is missing or fails to open for any other reason. In order to specify your own ErrorDocuments, you need to be slightly familiar with the server returned error codes: |
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| How do I access my site using FTP? | |
| 1) We strongly recommend a good FTP program, ie BulletProof FTP, CuteFTP or WS/FTP.
Check out www.download.com to get a hold of any of the above programs.
In this demonstration we'll use IPSwitch's WS/FTP Pro.
You can get a free copy of WS_FTP LE: |
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| How to create an email account in my Control Panel - Video Tutorial- |  |
| Hello:
Click on Link for Video Tutorial
http://support.occhosting.com/hsphere24_eu/hsphere24_xpl_eu_pop.htm
More video tutorials
http://support.occhosting.com/hsphereuser.htm |
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| I am having problems publishing with Frontpage! | |
| Fixing FrontPage ProblemsIf, for some reason, your FrontPage fails to perform correctly, 1) FrontPage has not been EnabledLogin to Control Panel, select domain you wish to manageClick the Edit i |
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| How can I manage my session id | |
| Create an .htaccess file in the root folder of domain with the following info.htaccess<IfModule mod_php4.c> php_value session.use_trans_sid 0 php_value register_globals 1</IfModule><IfModule mod_ph |
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| Transfer my domain to OccHosting | |
| When you request a domain transfer from your current registrar to OccHosting - For Security reasons - the following c |
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| How can I find Easyapps | |
| Login to your control panel, on left side (Nav Bar)Select "Domain Settings"Select "EasyApps" - enable if not already doneLocate the application you wish to install and click on textThis will bring up th |
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| My domain is still showing the HSphere Default Login page | |
| You can do any of the following to replace the server default home pagea) Replace the file index.html by uploaded your own file called index.htmlb) if you wish your default home page to be called index.php, index.htm, default.html index.as |
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| How do I configure Fetch for MAC? | |
| - Open Fetch. The New Connection dialog box appears.- Click Cancel to close the New Connection dialog box.- Choose New Shortcut from the Customize menu. The Shortcut Editor dialog box appears. |
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| How can I remove the SiteStudio Logo at the bottom of each page? | |
| Login to SiteStudio, select "site map"select "settings"locate "Powered by" Logo" Here you can replace the logo with your own, or if you wish to not have any logoand upload a "s |
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| What is your Doman Servers (DNS) | |
| Changing your Domain Name Server (DNS) SettingsIf you a |
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| Where is the File Manager? | |
| WebShell File Manager and htProtectWebShell allows you to copy, move, delete, and rename files and directories in your home directory on the server. Also, you can use it to upload, download, compress and decompress files as well as preview them |
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| What shopping carts do you offer? | |
| We offer 4 different shopping cart programs that can be auto automatically install for you using our EasyApps - We curren |
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| I uploaded my webfiles but I my website shows broken images. | |
| If images are missing from your web pages, make sure your images are uploaded to the proper directory. All files should be uploaded somewhere within the yourdomain.com folder. Check your code |
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| disable register globals / enabled magic_quotes | |
| create .htaccess file using notepad on your PC or using the control panel File Manager (make sure you enble - "show hidden files") and insert the proper flag you wish changedRunning PHP4 / Linux system - create a file called .h |
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| I have been hacked | |
| Hello:Most hackers access websites via folders with permissions of 777 (world access) and weak passwordssteps to help prevent your website from being hacked.Use long (10 or more characters) passwords with a mix of uppercase/l |
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